Terms and Conditions

Welcome to Polar Performance. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing our products. If you do not agree with these terms, you must not use our website.

1. General Information

1.1. These Terms and Conditions apply to all visitors, customers, and users of the Polar Performance website.
1.2. The website and its content are operated and owned by Polar Performance ABN 25 672 277 673
1.3. Polar Performance reserves the right to modify, update, or replace any part of these Terms and Conditions without prior notice. It is your responsibility to review these terms periodically.

2. Eligibility

2.1. To use this website or make a purchase, you must:

  • Be at least 18 years of age.
  • Provide accurate, complete, and current information.

2.2. By placing an order, you represent that you are legally capable of entering into binding agreements.

3. Product Information and Availability

3.1. We strive to ensure all product descriptions, prices, and availability details on our website are accurate and up-to-date. However, errors may occur.
3.2. Polar Performance reserves the right to modify or discontinue any product without prior notice.
3.3. All products are sold subject to availability. In the event a product is out of stock, we will notify you promptly and offer alternatives where possible.


4. Pricing and Payment

4.1. Prices are listed in Australian dollars (AUD) and include applicable taxes unless otherwise stated.
4.2. Polar Performance reserves the right to change prices at any time without prior notice.
4.3. Payment must be completed through the payment methods available on our website. Your order will only be processed once payment has been successfully received.

5. Shipping and Delivery

5.1. Polar Performance ships products within Australia only unless otherwise stated.
5.2. Estimated delivery times are provided for reference only and are not guaranteed.
5.3. Risk of loss or damage to products passes to you upon delivery. If your product arrives damaged, please notify us immediately at polarperformanceaus@gmail.com.

6. Returns and Refunds

6.1. Please refer to our Refunds and Returns Policy for detailed information on eligible returns, refunds, and exchanges.
6.2. Products must be returned in their original condition and packaging. Proof of purchase is required.

7. Use of Website

7.1. You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with or disrupt the website’s functionality.
  • Attempt to gain unauthorized access to the website, its servers, or systems.

7.2. Polar Performance reserves the right to terminate access to our website or services for any breach of these Terms and Conditions.

8. Intellectual Property

8.1. All content on this website, including text, graphics, logos, images, and software, is the property of Polar Performance and protected by intellectual property laws.
8.2. You may not reproduce, distribute, or create derivative works based on this content without prior written permission from Polar Performance.

9. Limitation of Liability

9.1. To the extent permitted by law, Polar Performance is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss or damage resulting from your use of the website or products.

9.2. In any case, Polar Performance’s total liability will not exceed the purchase price of the product in question.

10. Privacy

10.1. Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

11. Governing Law

11.1. These Terms and Conditions are governed by the laws of Australia.
11.2. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of the state of Victoria.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Polar Performance
Email: polarperformanceaus@gmail.com

By using this website or purchasing from Polar Performance, you agree to these Terms and Conditions. Thank you for choosing Polar Performance.