Privacy Policy

Effective as of 01 June 2024
At Polar Performance, we are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).


Collection of Personal Information

We collect personal information that is necessary for us to provide our products and services to you. This may include:

  • Contact Information: Name, email address, postal address, and phone number.
  • Payment Details: Credit card information and billing address.
  • Transaction History: Records of your purchases and interactions with our website.
  • Website Usage Data: Information about your browsing activities on our site, including IP address, browser type, and access times.

Use of Personal Information

Your personal information is used to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases and provide customer support.
  • Improve our website, products, and services.
  • Send you promotional materials and updates, where you have consented to receive such communications.
  • Comply with legal obligations and protect our legal rights.

Disclosure of Personal Information

We may disclose your personal information to:

  • Service Providers: Third-party companies that assist us in operating our business, such as payment processors and shipping companies.
  • Legal Authorities: When required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for their marketing purposes.


Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with the effective date. We encourage you to review this policy periodically.


Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Polar Performance Email: polarperformanceaus@gmail.com  

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.